Refund Policy
Last Updated: October 2024
Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our refund policy carefully.
1. Eligibility for Refunds
You may be eligible for a refund if:
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You received a defective or damaged item.
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The item was not as described.
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You request a refund within 30 days of receiving your order.
2. Non-Refundable Items
The following items are non-refundable:
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Gift cards
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Downloadable software products
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Items marked as final sale
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Personalized or custom-made items
3. How to Request a Refund
To initiate a refund, please follow these steps:
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Contact our customer service team at enquiries@milwaukeesuperstore.co.uk.
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Provide your order number and a brief description of the issue.
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We will review your request and respond within 3-5 business days.
4. Return Shipping Costs
If your refund request is approved, we will provide instructions on how to return the item.
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You will be responsible for paying for your own shipping costs for returning the item, unless the return is due to our error (e.g., you received the wrong item).
5. Processing Refunds
Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method used at the time of purchase. Please note that it may take additional time for your bank or credit card company to process the refund.
6. Exchanges
If you would like to exchange an item for a different size or color, please contact us at enquiries@milwaukeesuperstore.co.uk. Exchanges are subject to availability.
7. Contact Us
If you have any questions about our refund policy or your order, please reach out to us at enquiries@milwaukeesuperstore.co.uk.
Thank you for shopping with Milwaukee Superstore! We appreciate your business and strive to provide you with the best possible experience.
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